If you’re located in the United States, the prices displayed are US dollars (USD).
If you’re located in Canada, the prices displayed are in Canadian dollars (CDN).
Outside of Canada & the United States, prices displayed are by default Canadian dollars (CDN).
With the exception of Persian Palm products, most orders are packaged the same day and ship that afternoon or within 24 hours depending on the time of the order. Orders placed on Friday afternoons or over the weekend are processed within 24 hours and shipped on Monday.
All our packages are shipped in a standard box, discreetly packaged with non-descriptive labeling. No one will know what’s in your package but you.
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At this time, we only ship within the United States and Canada, including Hawaii, Puerto Rico & Alaska.
In the USA, shipping on purchases over $50.00 USD is free! Purchases with a total less then $50.00 USD before tax will incur a $15.00 USD shipping charge.
In Canada, shipping on purchases over $50.00 CDN is free! Purchases with a total less then $50.00 CDN before tax will incur a $15.00 CDN shipping charge.
LuxuryVibrators.ca ships from one of five distribution centers scattered across Canada and the United States. This enables us to provide our customers with the fastest shipping regardless of where you’re located within Canada or the United States. Packages can often be received the next business day.
Here at Luxury Vibrators we often ship the same day, but all orders placed during a regular business day will ship within 24 hours. Orders placed over the weekend ship Monday (unless it’s a holiday). Most often packages arrive within a day or two, but could take up to ten business days. Certain items may take longer, (such as custom made orders) this is clearly mentioned in the product details.
Luxury Vibrators ships most orders in one package. That said, on occasion items come in separate packages to ensure timely delivery but you won’t be charged twice for shipping.
If the products received is defected, it must be reported within 5 days of receipt. Contact us for a replacement.
Here at Luxury Vibrators we pride ourselves in offering low prices on all products, but if you do find something cheaper, let us know and well do our best to beat it. We know how important it is to purchase from a website you trust, so we’ll do our very best to provide great prices, fast discreet shipping, and superior customer service.